Ford recalls 2024 ranger pickups over window pinching issue trucks due to a safety concern involving the power window system. This issue, known as the window pinching problem, affects thousands of vehicles and poses a risk of injury to drivers and passengers. We dive into the details of the 2024 Ford Ranger recall, explain the issue, outline the fix, and guide owners on what to do next. Stay informed to keep your vehicle safe and compliant with federal safety standards.
What Is the 2024 Ford Ranger Window Pinching Recall?
Ford announced a recall in August 2024 for 70,483 vehicles, including the 2024 Ford Ranger and 2024 Lincoln Nautilus, due to a power window malfunction. The issue centers on the windows’ failure to automatically reverse when they detect an obstruction, which violates Federal Motor Vehicle Safety Standard 118, “Power-Operated Window Systems.” This standard requires power windows to stop or reverse when they encounter resistance to prevent injuries.
Why Is This Happening?
The problem stems from faulty software logic in the Driver Door Module (DDM) and Passenger Door Module (PDM). In affected vehicles, the windows may not reverse properly when using the global closing feature, which allows all windows to close simultaneously via the key fob, FordPass, or Lincoln Way mobile apps. This malfunction occurs under specific conditions: when the window is partially open, moves upward, and the vehicle undergoes a key-off/sleep cycle lasting longer than 12 minutes. During this cycle, the door module software may reset, disabling the anti-pinch system and allowing the window to exert excessive force—up to 100 newtons—before reversing. This increases the risk of pinching a driver’s or passenger’s fingers or other objects, potentially causing injury.
Which Vehicles Are Affected?
The recall targets 2024 Ford Ranger pickups manufactured between December 9, 2022, and July 15, 2024, at the Michigan Assembly Plant in Wayne, Michigan. Approximately 70,483 vehicles are impacted, though Ford has not reported any accidents or injuries related to this issue. Owners of 2024 Ranger models, including standard and extended cab configurations, should check if their vehicle is part of the recall.
How Ford Is Addressing the Issue
Ford is taking swift action to resolve the window pinching problem. The company has outlined a clear plan to ensure the safety of affected vehicles and compliance with federal regulations.
The Fix: Free Software Update
Ford dealers will update the Driver Door Module and Passenger Door Module software at no cost to owners. This update recalibrates the anti-pinch detection system, ensuring the windows reverse properly when they encounter an obstruction. The repair process typically takes 1-2 hours, depending on dealership availability, and involves:
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Reprogramming the window control modules for proper sensitivity.
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Inspecting the power window mechanism for any physical defects.
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Replacing faulty components, if necessary.
Owner Notification and Next Steps
Ford began mailing recall notices on September 23, 2024, informing owners of the issue and instructing them to schedule a free repair at an authorized dealership. Owners can also proactively check if their vehicle is affected by using Ford’s online recall lookup tool or the National Highway Traffic Safety Administration (NHTSA) recall database. To do this, you’ll need your 17-digit Vehicle Identification Number (VIN), found on the driver’s side dashboard or inside the driver’s side door.
If you haven’t received a notice yet, Ford recommends avoiding the use of the global closing feature until the repair is completed. For immediate assistance, contact Ford Customer Service at 1-866-436-7332 and reference recall number 24C24.
How to Check If Your 2024 Ford Ranger Is Affected
To ensure your safety, take these steps to determine if your 2024 Ford Ranger is part of the recall:
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Locate Your VIN: Find your 17-digit VIN on the driver’s side dashboard, visible through the windshield, or on the driver’s side door jamb.
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Use the Ford Recall Lookup Tool: Visit Ford’s official website (www.ford.com) and enter your VIN in the recall lookup tool to see if your vehicle is affected.
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Check the NHTSA Database: Alternatively, go to www.nhtsa.gov and use their recall lookup tool to verify your vehicle’s status.
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Look for Warning Signs: If your Ranger’s power windows close with excessive force, behave erratically, fail to reverse when obstructed, or make unusual noises, schedule a service appointment immediately.
If your vehicle is affected, contact your local Ford dealership to schedule a free repair. Ford emphasizes that all recall-related repairs, including parts and labor, are covered at no cost to the owner.
Why You Shouldn’t Ignore This Recall
While the window pinching issue may seem minor compared to other recalls, such as those involving brakes or airbags, it still poses a safety risk. A malfunctioning power window could injure drivers, passengers, or children who inadvertently place their hands or fingers in the window’s path. Additionally, ignoring the recall could lead to further complications, such as a stuck window or reduced vehicle functionality.
Ford’s proactive response demonstrates its commitment to customer safety. By addressing the issue promptly, you can avoid potential injuries and ensure your Ranger meets federal safety standards. Plus, getting the repair done early prevents delays as dealerships may become busier closer to the recall notification period.
Additional Ford Recalls to Note
The 2024 Ford Ranger window pinching recall is not an isolated case. Ford has issued other recalls in 2025, including:
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July 2025: Approximately 200,000 Ford and Lincoln pickup trucks and SUVs were recalled due to inoperable rearview cameras.
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June 2025: Nearly 500,000 Ford Explorer SUVs were recalled for detachable door trims that could come loose while driving.
These recalls highlight the importance of staying informed about your vehicle’s safety status. Regularly check Ford’s recall website or the NHTSA database for updates.
Conclusion
The 2024 Ford Ranger window pinching recall is a critical safety matter that affects thousands of vehicles. By addressing the faulty software in the Driver and Passenger Door Modules, Ford is working to ensure the safety of its customers and compliance with federal standards. If you own a 2024 Ranger, check your VIN to confirm if your vehicle is affected and schedule a free repair as soon as possible. Acting quickly minimizes risks and keeps your truck in top condition. Stay proactive, stay safe, and let Ford handle the rest.
FAQs
Is the 2024 Ford Ranger window recall repair free?
Yes, Ford covers all costs for the recall repair, including parts and labor. Owners will not pay anything for the software update or any necessary component replacements.
Can I still drive my 2024 Ford Ranger if it’s affected?
You can drive your vehicle, but Ford advises against using the power windows, especially the global closing feature, until the repair is completed. This reduces the risk of pinching injuries.
How long does the recall repair take?
The repair typically takes 1-2 hours, depending on the dealership’s schedule. Contact your local Ford service center to book an appointment and confirm timing.
What should I do if my Ranger’s windows still malfunction after the repair?
If the issue persists, contact Ford Customer Service at 1-866-436-7332 and mention recall number 24C24. You may also consult a lemon law attorney if the problem continues after multiple repair attempts, especially if your vehicle is still under warranty.
